Role: Safety Assurance Business Partner (Quality Assurance)
Location: London
Salary: Competitive Salary with a car allowance plus benefits
Contract: Permanent
Hours: Monday to Friday - 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine Safety Assurance in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as an Safety Assurance Business Partner (Quality Assurance), you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Safety Assurance Business Partner (Quality Assurance), you will report into the Senior Health and Safety Manager, you will support the quality assurance and compliance teams in managing the fire safety, health & safety and building safety quality assurance management process. Working closely with the Safety Assurance Director and Head of Fire Safety Compliance, Head of Fire Safety Technical, Senior Health and Safety Compliance manager, major works, and other internal teams, you’ll play a critical part in driving a strong safety culture, reducing risk, and ensuring legal and regulatory compliance across all safety domains — including building safety, fire safety, and health & safety.
Key Responsibilities:
- Manage the quality assurance data and process systems to ensure compliance liaising with operations and external vendors through regular reporting and intervene when necessary to mitigate risk.
- Provide professional guidance to operational teams, helping them manage and reduce building and safety-related risks.
- Attend internal and external meetings and liaise with clients, and third-party consultants regarding quality assurance processes, products (FRA/GRA etc.)
- Manage monthly reporting as required for the executive and senior safety assurance team.
- Coordinate SA team meetings and attend to ensure adequate notes and actions are recorded and maintain a central log of projects/work in progress
- Support operational and major works teams in ensuring regulatory compliance on fire and structural safety works for High-Risk Buildings (HRBs).
- Submit reports to relevant authorities (HSE, BSR, Fire Services) for notifiable or reportable incidents.
- Contribute to the development of safety-related policies, procedures and guidance documents.
- Support governance and continuous improvement initiatives across the business.
- Participate in team meetings and support broader assurance projects as required.
Required Skills & Qualifications:
- Minimum NEBOSH National General Certificate or equivalent qualification
- Ideally 3 years ‘plus experience in operational safety practice.
- Ideally experience working in the Residential Property or Facility Management sectors.
- Professional membership or accreditation with relevant bodies (e.g., IOSH, IFSM, IFE, CIOB, RICS, TPI) — or willingness to work towards one.
- Holds a full UK driving licence.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.